Location
Access Family Dental Clinic
60024 Olive St • Smithville
Qualifications
Required
High school diploma or GED.
Typing proficiency of 50+ wpm.
Exceptional interpersonal skills with a focus on delivering a positive patient experience via phone and in person.
Preferred
At least one year of administrative experience in a dental or medical setting.
Description & Duties
Manage high-volume multi-line phone systems and patient inquiries.
Coordinate and optimize provider schedules through efficient appointment booking.
Process insurance claims, post payments, and verify coverage eligibility.
Provide sliding fee scale information and applications to patients.
Facilitate the return and processing of financial assistance applications and enter data into the electronic dental record.
Oversee patient accounts receivable and professional collections activities.
Create and maintain accurate, up-to-date, digital patient records.
Ensure strict confidentiality by adhering to all HIPAA Privacy and Security regulations.